NotchPath turns customer, supplier, and internal requests into owned, trackable work. It finds the right approved business knowledge, prepares a response, shows what is missing, and keeps people in control before anything goes out.
Illustrative request #1048
Customer request
Owned by Maya · High priority · Reply target 42 min
Evidence and gap
Product and warranty facts verified. Shipping address still missing.
Human review gate
Maya can inspect the evidence, edit the draft, approve it, or hold it.
Follow request #1048
Source-backed means the approved facts behind an answer stay attached to the work. Follow one illustrative customer request as evidence joins it, a missing detail blocks it, and a person decides what can move.
Illustrative request #1048
1. Request
Owner · Maya ChenRequest #1048 is assigned to Maya, marked high priority, and given a 42-minute response target.
2. Evidence
3 sources selectedNotchPath selects the exact product, policy, and supplier facts used to prepare the answer.
3. Gap
External send blockedThe shipping address is still unknown. The gap remains visible beside the draft instead of being hidden by confident wording.
4. Decision
Human review requiredMaya can inspect the evidence, edit the draft, approve it, or hold it. The decision and final action remain attached to the request.
Pilot customers
We’re looking for a few pilot customers with regular email enquiries. We’ll work with you on setup, use your existing business documents, and provide hands-on support. Your team reviews replies before they’re sent.
What we will set up with you
Where it arrives, who owns it, and what a resolved outcome means.
Which documents, policies, records, and internal context the work depends on.
What AI may prepare, what must be reviewed, and what should remain blocked.
Tell us about your business and the enquiries you want help with. We’ll get in touch to discuss whether the pilot is a good fit and agree on a starting point.
